Returns & Exchanges
At Henri-Lloyd, we are committed to providing high-performance technical apparel. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of receipt, provided they are in original condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package the Gear
Place the items in their original packaging, ensuring all technical labels and swing tags are intact to qualify for a full refund.
Label and Post
Generate and print your prepaid shipping label from the portal, attach it securely to your package, and drop it off at your nearest authorized carrier location.
Processing and Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing